PRIVACY POLICY

Privacy Policy

At Boutique Devienne, the privacy and security of your personal data are our priorities. We are committed to protecting the information you share with us in accordance with the General Data Protection Regulation (GDPR) and applicable laws.

1. Data Controller

The data controller for information collected on www.boutiquedevienne.com is:
Boutique Devienne
Address: BP 6275, 98702 Faa’a Centre, Tahiti, French Polynesia
Email: contact@boutiquedevienne.com

2. Data Collected

We collect and process different types of personal data to provide you with the best possible experience:

Data Automatically Collected:

IP address.
Browsing information (pages visited, time spent on the site).
Cookies (see "Cookies" section).

Data Provided by You:

When creating an account: Name, email address, password.
When placing an order: Billing address, shipping address, payment details.
When subscribing to the newsletter: Email address.
When contacting us: Any information shared via the contact form (name, email, message).

3. Purpose of Data Processing

We use your personal data for the following purposes:

Order and Delivery Management:
- Processing payments.
- Ensuring delivery of your purchases.
Personalizing Your Experience:
- Displaying product recommendations.
- Customizing offers based on your preferences.
Communication:
- Sending newsletters and promotions (with your consent).
- Responding to your inquiries via customer service.
Improving Our Services:
- Analyzing browsing data to enhance site performance.

4. Data Sharing

Your personal data may be shared with third parties essential to our services:

Payment providers (e.g., PayPal, banks).
Shipping services (e.g., Postal services, DHL).
Technical service providers for hosting and site maintenance (e.g., Wix).

We do not sell or rent your personal data to third parties for commercial purposes.

5. Data Retention

We retain your personal data for as long as necessary to:

Fulfill legal obligations (e.g., retaining invoices for 10 years).
Provide our services and improve your customer experience.
Once these periods expire, your data will be deleted or anonymized.

6. Your Rights

Under GDPR, you have the following rights:

Right of access: Obtain a copy of your personal data.
Right to rectification: Correct inaccurate or incomplete information.
Right to erasure: Request deletion of your data (subject to legal limitations).
Right to data portability: Receive your data in a structured format.
Right to object: Opt-out of data processing for marketing purposes.
Right to restrict processing: Temporarily limit the use of your data.

To exercise these rights, contact us at contact@boutiquedevienne.com.

7. Cookies

What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone) when you visit our site.

Types of Cookies Used on Our Site:

Essential Cookies: Necessary for the website to function properly (e.g., shopping cart, login).
Analytics Cookies: Collect anonymous data about browsing behavior to improve our services (e.g., Google Analytics).
Marketing Cookies: Used to display personalized advertisements on other websites.

Managing Cookies:

When you first visit our website, a cookie banner will allow you to:

Accept all cookies.
Reject non-essential cookies.
Customize your preferences.

You can also manage your preferences at any time via the following link: [Manage My Cookies] (add a link to a dedicated page or tool on Wix).

8. Data Security

We use technical and organizational measures to protect your data against unauthorized access, loss, or alteration:

Secure HTTPS connection (SSL certificate).
Encryption of sensitive data (e.g., payment details).
Restricted access to data for authorized employees or service providers only.

9. Privacy Policy Updates

This Privacy Policy may be updated at any time to reflect changes in legislation or technology. Any significant changes will be communicated via a site notification or email.

Last updated: 14 nov 2024